Contact Us
We're here to help. Whether you have a question about an order, a product, or delivery, reach out and our team will get back to you as soon as possible.
Fastest Way to Reach Us
WhatsApp: +92 3093522618
Message us anytime. We reply during business hours, usually within [1–2 hours].
Other Ways to Contact Us
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Phone: +92 3093522618 (calls during business hours only)
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Email: abdurrehmanhashir004@gmail.com. We reply within [24 hours] on working days.
Business Hours
Monday to Saturday: [10:00 AM – 7:00 PM]
Sunday & Public Holidays: Closed. Messages are answered on the next working day.
Before You Message Us
To help us resolve your issue faster, please include:
- Your order number (for example, #1234)
- The phone number used when placing the order
- For damaged or wrong items: photos or an unboxing video
Common Questions
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Where is my order? Check the tracking number we sent you by SMS or WhatsApp, or message us with your order number.
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Can I change my address? Yes, but only before your order is dispatched. Contact us as soon as possible.
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How do I return an item? See our Refund & Return Policy.
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How long does delivery take? See our Shipping Policy.
Business Information
OFFSHUTTLE
Lahore, Pakistan
Thank you for choosing OFFSHUTTLE. We appreciate your trust.