Privacy Policy
OFFSHUTTLE collects only the personal information we need to deliver your order and support you. We never sell your information.
What we collect. When you shop with us, we collect your name, phone number, delivery address, email address and order details. If you pay online, your payment is handled by our payment provider, and we do not see or store your full card details. We also collect basic website data such as your browser, device and pages visited, using cookies.
How we use it. We use your information to:
- Process, confirm and deliver your order
- Contact you about your order, returns and support requests
- Prevent fraud and fake orders
- Improve our website and products
- Send offers and updates, only if you agree to receive them
Who we share it with. To fulfil your order, we share your name, phone number and address with our courier partners and suppliers. We also share data with Shopify, which hosts our store, and with payment and analytics services. We only share what each service needs, and we do not sell your information to anyone.
Cookies. We use cookies to keep your cart, remember your preferences and understand how the store is used. You can turn cookies off in your browser, but some parts of the store may stop working.
Marketing messages. You can unsubscribe from emails or messages at any time by using the link in them or by contacting us.
How long we keep it. We keep order records for as long as we need them for support, returns and accounting, then delete or anonymise them.
Your choices. You can ask us to see, correct or delete the personal information we hold about you by emailing "abdurrehmanhashir004@gmail.com". We will reply within 7 business days. We may keep information we are required to keep for legal or accounting reasons.
Security. We protect your information with Shopify's secure systems and limit access to the people who need it. No online service can be completely secure, so please keep your own account details private.
Changes. We may update this policy from time to time. The latest version is always on this page.